- All RETURNS must be approved.
- We do not offer refunds or exchanges on our Masks for sanitary reasons.
- Once your RETURN is approved, we’ll provide information on where to send your return.
- Return Shipping will be deducted from original receipt or you may pay for return shipping.
- If your order received free shipping and is returned, a flat fee of $5 will be deducted from your return total.
- Email firstname.lastname@example.org with any questions.
Returns are granted for item in its original condition within 7 days of purchase. All merchandise must be unworn, unwashed, and in otherwise perfect condition to be considered for return. Once you wear or use your item, it’s yours for keeps. This ensure return items are hygienic for restocking.
- Queens can accept store credit in lieu of refund to payment method.
- You have 7 days after delivery to initiate a return. After 7 days, all sales are final.
- After return order is received by the Black Girl Tiaras, please allow 2-3 business days for refund or store credit.
- We reserve the right to refuse any return that does not comply with the conditions stated above.
Note:To protect the safety of our shipping and fulfillment, we are temporarily unable to accept returns. As the Coronavirus pandemic evolves, we will update our policies to better serve you. Thank you so much for your patience.