FAQs

What is the Processing Time
You will receive a separate email with your tracking number once your order ships. Order processing is approximately 3-5 business days and approximately 1-3 business days for delivery. (business days do not include weekends or holidays). These times may be extended during holidays, launches/restocks, limited edition releases and promotions. We do not offer expedited shipping at this time but will shortly ( due to Covid). If you require signature upon delivery please request during checkout. We will not be responsible for items tracked as delivered.
Where do you procure your African Print fabrics
We are very proud that all of our Vendors are Domestic African Merchants or direct from Vendors From Africa.

Our team is fully committed to ensuring customer satisfaction, and keeping your happiness our top priority. Each product has been cared and inspected to ensure its quality before being sent to you.

However, if for any reason you are not satisfied with our product(s) please contact us immediately.
Handmade Items

Our products are handmade with love, pride and care. This is why some items may take up to 5 days to process.

Please contact us for seamstress schedule.

Shipping / Delivery
Black Girl Tiaras is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact USPS (1-800-ASK-USPS). By completing a purchase with Black Girl Tiaras you are agreeing to our shipping and delivery policy. BGT is also not responsible for lost packages due to an incorrect address entered in by the customer.
Our system will automatically try to correct your incorrect address but is not always successful.

Please confirm your address on your order confirmation.

Your address cannot be adjusted after a shipping label has been created. Abandoned and refused packages will not be refunded.
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